Privacy Policy

This Privacy Policy was developed to respond to the General Data Protection Regulation that came into effect on 25 May 2018. This policy contains the rights and obligations of Event Masters in view of the external persons whose personal data is processed in the context of marketing goals and the offering of our services. Event Masters processes details from suppliers, clients and those interested in our company.

This Privacy Policy regulates the processing of your personal data by the Head of Processing: [Event Masters, Willebroek, BE 0455 164 778]

Your privacy is very important to us and we therefore advise you to read this Privacy Policy attentively. Questions, concerns or complaints about this privacy policy can be addressed to our Data Protection Officer:

The personal details of suppliers, clients and those interested in our company are protected by the ‘Wet van 8 december 1992 tot bescherming van de persoonlijke levenssfeer ten opzichte van de verwerking van persoonsgegevens’ and by the current European Regulation from 27 April 2016 on the protection of personal data.

Personal data is understood to mean any details that relate to an identified or identifiable natural person. Identifiable refers to identification details (such as name, ID number, location data, etc.) that can be used to directly or indirectly identify you (as a natural person).

Goals for the processing of personal data

  1. Consent: the involved party has given consent for one or more specific goals.
  2. Vital interests: if it is vitally important for the involved, we may process these details (e.g. urgent medical emergency).
  3. Legal obligation: e.g. bookkeeping details are legally required to be stored for seven years.
  4. Contractual: the processing is necessary for the execution of the agreement. This is when the involved is a party to the agreement.
  5. General interest.
  6. Legitimate interest:
    • We always weigh the interest against the privacy of the involved party.
    • The processing must still be necessary for the Head of Processing.

The GDPR literally states that the processing of personal data for direct marketing can be considered to be a legitimate interest. If you are still present in our sending lists for the receipt of marketing material in paper and/or electronic form, Event Masters can use your data for sending marketing and other material related to the event-related services of our company. This consent can be withdrawn at any moment, without motivation, and for free, by, for example, clicking on the unsubscribe link provided for this reason towards the bottom of every promotional email message. Read more about your rights in Point 5.

Which personal details we process and how we acquire these personal details

We can divide the methods by which we acquire your personal data into three categories.

Category 1: Personal data that you share with us. Which personal data we process and how we gather it depends on which sub-category you belong to.

We have acquired personal data from you because (i) you have presented yourself as a supplier; (ii) Event Masters requested a quote for your services; (iii) you contacted us via our contact form on our website; (iv) you contacted us via email or telephone; or (v) you subscribed to our newsletters via Facebook or our website. In these cases, we process the following personal details: your surname and first name, company name, telephone number, email address, address, invoicing details and possible other personal details that are required to be able to offer our services to our client or for a contractual commitment if we are making use of your services. The details that we request are necessary to allow further communication. In no case does it concern sensitive information.

We have acquired these personal details from you because (i) you made a request to Event Masters for our services; (ii) Event Masters has used your public details to contact you with the question of whether you are interested in our services; (iii) you contacted us via the contact form on our website; (iv) you contacted us via email or telephone; or (v) you subscribed to our newsletter via Facebook or our website. In these cases, we process the following personal details: your surname and first name, company name, telephone number, email address, address, invoicing details and possible other data that is required to be able to offer our services to you as a client of for a contractual commitment if you make use of our services. The details that we request are necessary to allow for further communication. In no case does it concern sensitive information.

We have acquired your personal details from you because (i) you contacted our company via the contact form on our website; (ii) you enrolled for our newsletter via the website or via Facebook; (iii) you made telephone contact with us; (iv) you contacted us via email; (v) you participated in an event for which we were a partner. The data that we request is necessary to allow further communication. It refers to your surname, name, company, telephone number, gender and email address. In no case does it concern sensitive information.

Category 2: Personal data acquired through use of our website.

Acquired through use of cookies.

Acquired during use of the website. Via a Google Analytics tracker on our website, certain information from you is registered. This is anonymized and cannot in any way be linked to a natural person.

Category 3: Personal data acquired through third parties

Through third parties, Event Masters comes into contact with your personal data. We can acquire this data in three different ways. In all cases, we use the data following the GDPR legislation. We also assume that the third party is in line with the legislation and has asked permission to further distribute the data.

For a quick, smooth execution of the agreement with the client, personal data is provided by the client to the party executing the agreement, which is Event Masters in this case. The client sets the goals for the processing of the data and is also responsible for this. Event Masters guarantees the correct processing of this data through its personnel and at all times maintains to uphold organisational and technical measures such as secure computers and the deletion of personal data after the completion of the agreement.

Event Masters also organises events in collaboration with chosen partners. These are corporate events for which Event Masters calls on its own database to invite its guests. Upon enrolling at the event, the question is asked of whether the invitee would like to be included in the database and/or receive newsletters. These invitees can be invitees of the partner or of Event Masters. Personal data will be processed only if explicit consent is given upon enrolment. Event Masters is not responsible for its partners They too are required to process data correctly and we also close agreements with them.

When participating at fairs or exhibitions, participant lists are often distributed to stand holders. We do not record this data in our database. It can be used to invite people to a subsequent fair or exhibition in the same sector and business.

Data from categories 1 and 3 is always stored in our central database: Teamleader. Teamleader also meets the privacy legislation and guarantees the security of your data at all times. From Teamleader, there is a link with MailChimp, a service we use to keep you informed of the goings on in our company through newsletters and invitations (when you give your explicit consent for us to do so).

MailChimp is also obliged to meet requirements of the new privacy legislation. Invoicing data is recorded in our bookkeeping system, Exact Online, and is necessary to guarantee the correct invoicing of our company and suppliers.

If you have already been recorded in our mailing list for the receipt of marketing material in paper and/or electronic form, Event Masters can use your data for the mailing of marketing and other material relating to Event Masters services.

This consent can be withdrawn at any time, without motivation, and for free, by, for example, clicking on the unsubscribe link that is near the end of every message.

A special rule applies for data from Category 3, Sub-category 2.3.1: data acquired by the client. After completion of the contract between the client and Event Masters, personal data is stored by our cloud provider in the archive for indeterminate time. These details, aside from the data of the client themselves, are not stored in our database.

At any time, you can call on the rights you have as described in Point 6 of this privacy statement.

How long do we keep this personal data?

Personal data provided by you (from categories 1 or 2), is stored until such time as you unsubscribe from our communication. Personal data that is used for the execution of the event is kept on our server in the archive unless the client desires otherwise. Bookkeeping data is, following legal requirements, kept for seven (7) years.

Provision of data to third parties

To be able to provide our services, we may have to provide your data to third parties.

If you would like more information about how your personal data is used, we refer you to their privacy policies.

Your rights

International data transfer

Event Masters also organises incentives. From the smooth running of these events, we are sometimes required to give your personal data to suppliers outside Belgium. This only occurs with the knowledge of the client. We use the personal data only with the previously established goals that are set by the client. Examples include booking flight tickets. Countries that fall under European law are also required to meet GDPR regulations. For third countries (countries that are not under European law or a similar level of protection in terms of privacy), an EU model agreement has been closed in which these third countries are required to perform to the obligations stipulated in the GDPR.

‘This English version of the Privacy Policy is a translation provided for convenience only. In the event of a dispute, only the original Dutch text will be considered to be legally valid.’

This Cookie Policy explains what cookies are and how we use them on our website. Please read this policy carefully to understand what information we collect, how we use it and why we use cookies. By using our website, you consent to the use of cookies in accordance with this policy. We only place the strictly necessary cookies to allow our website to work correctly. For all other cookies, we first ask for your consent.


What are cookies?
Cookies are small text files that are placed on your device when you visit our website. They are used to make the website work more efficiently and to provide information to the owners of the website for certain marketing purposes, for example. Cookies also allow websites to remember your preferences and generally provide a better user experience. This includes your language preference, for example.

What cookies do we use and how do we use them?
Strictly necessary cookies:
These cookies are necessary to enable you to navigate the website and use its features. They are usually only established in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. This data will never be used by Event Masters for other purposes and will not be passed on to third parties.

Statistical cookies: These cookies collect information about how visitors use our website, such as which pages are most visited and whether error messages are displayed. These cookies do not collect any identifiable information about visitors. All the information that these cookies collect is aggregated and therefore anonymous. We like to know how many visitors come to our website, which pages those visitors visit and for how long. This allows us to improve our website for visitors. We do not place these cookies without consent and we do not pass them on to third parties.

Functional cookies: These cookies enable the website to provide enhanced functionality and personalisation. For example, they can remember your preferred settings, such as language
selection and text size. If you do not allow these cookies, some of these services may not work properly.

Cookie name  Placed by:  Retention periodTypePurpose
VISITOR_INFO1_LIVE.youtube.com6 months  Functional  This cookie is used to estimate the user’s bandwidth to ensure that YouTube videos are displayed correctly.  
_ga_G3BXNKK8VF  .eventmasters.eu2 years  Statistical  This cookie is used to distinguish users and to generate statistical data about how they use the website.  
_gat_UA-58297798-2.eventmasters.eu1 day  Statistical  This cookie is used to limit the number of requests to Google Analytics and to optimise the transmission of data.  
_gid.eventmasters.eu1 day  Statistical  This cookie is used to distinguish users and to generate statistical data about how they use the website.  
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_ga_R387PYPJHW.eventmasters.eu2 years  Statistical  This cookie is used to distinguish users and to generate statistical data about how they use the website.  
cc_cookie.eventmasters.eu1 year  Functional  This cookie is used to store and remember the user’s cookie preferences.  
NID.google.com6 months  Functional  These cookies are used to remember your preferences and other information, such as your preferred language, how many search results you want to see per page (for example, 10 or 20), and whether you want to enable SafeSearch from Google. The cookie NID expires 6 months after it was last used by a user.  
CONSENT.google.com2 years  Functional  Google uses the ‘CONSENT’ cookie, which is valid for 2 years, to store the status of a user with regard to their cookie choices.  
SOCS.google.comSession (will be deleted when the browser session ends)  Necessary  This cookie is used to improve the security of online forms.  
AEC.google.comSession (will be deleted when the browser session ends)  Necessary  The pm_sess, YSC and AEC cookies ensure, for example, that requests within a browser session are made by the user and not by other sites. These cookies prevent malicious sites from appearing as a user without the user’s knowledge. The YSC cookie remains active only during a user’s browsing session.  
YSC.youtube.comSession (will be deleted when the browser session ends)  Necessary  The pm_sess, YSC and AEC cookies ensure, for example, that requests within a browser session are made by the user and not by other sites. These cookies prevent malicious sites from appearing as a user without the user’s knowledge. The YSC cookie remains active only during a user’s browsing session.  

If you notice that other cookies are placed via our website, we would like to thank you for notifying us immediately so that we can make the necessary adjustments. When you visit our website for the first time, you will be asked to accept cookies. You choose which cookies you accept.

You can manage and/or delete cookies as you wish. You can delete all cookies that are already stored on your device, and most browsers can be set to block the placement of cookies. However, please note that if you block or delete cookies, certain parts of our website may not function properly. We reserve the right to change or update this cookie policy at any time. Any changes will be published here.